Terms of Service

1. Agreement

These terms are an agreement between you and Cuevas Motorsport LLC (“Cuevas Motorsport,” “we,” “us”). By using this website, booking an appointment, or approving work on your vehicle, you agree to these terms and to our Privacy Policy. Anything written on your estimate or invoice also applies; if it conflicts with these terms, the estimate or invoice controls for that job.

2. Appointments

• An online booking is a request. It is confirmed when we confirm it by phone, text or email. We may need to suggest a different time.
• Inspections and maintenance are scheduled Monday to Wednesday, and repairs Thursday and Friday.
• Please give us accurate information about your vehicle (including the VIN) and the problem. Wrong information can cause delays or the wrong parts to be ordered.
• If you need to cancel or reschedule, please call us as early as possible. If we need to reschedule, we will contact you as soon as we can.
• Appointment times are our best estimate. Repairs can take longer than expected; we will keep you informed.

3. Estimates and your approval

• Prices on this website are estimates, not quotes. The final price depends on your vehicle, its condition and the parts it needs.
• We will tell you the price and get your approval (in person, by phone, by text or in writing) before starting work. If we find something else that needs attention, we will contact you first. We will not do extra work you haven’t approved.
• Diagnosis and inspection take time and skill. Diagnostic or inspection fees shown at booking are charged even if you decide not to go ahead with the repair.
• By approving work, you confirm that you own the vehicle or are authorized by the owner to approve repairs and pay for them.

4. Mobile service

When we come to you, you agree that:

• the location is safe and legal to work at, and you have permission from the property owner, landlord or HOA if needed;
• the vehicle is accessible, on a reasonably level surface, with keys available;
• we may decline or reschedule if the location is unsafe, the weather does not allow safe work, or the job needs shop equipment. In that case we may recommend bringing the vehicle to our shop.

5. Parts

• We use new or quality replacement parts suitable for your vehicle unless we agree otherwise.
• Replaced parts may be returned to you if you ask before the work starts, except parts returned for a core charge or warranty.
• If you provide your own parts, we are not responsible for their quality, fit or failure, and labor to install them or to redo the work is charged as normal.

6. Payment

• Payment is due when the work is finished, or by the due date on your invoice.
• We accept card and Apple Pay (processed securely by Stripe), Zelle, bank transfer, and payment in person. Zelle and bank transfers are checked by hand and count as paid once the money reaches our account.
• Sales tax is added where required by Texas law.
• Under Texas law (Texas Property Code, Chapter 70), we may keep your vehicle until the work you approved is paid for.
• If you have a problem with a charge, please contact us first so we can make it right before you dispute it with your bank.

7. Picking up your vehicle

Please pick up your vehicle promptly after we tell you it is ready. If a vehicle is left with us for an extended time after we notify you, we may charge reasonable storage fees and take other steps allowed by Texas law. We will always try to reach you first.

8. Your belongings

Please remove valuables from your vehicle before service. We are not responsible for personal items left in the vehicle, except where loss is caused by our negligence.

9. Warranty

Any warranty we give on our work will be written on your invoice, including what it covers and for how long. Parts may also carry the manufacturer’s warranty, which we will help you use. Warranties do not cover damage from accidents, misuse, lack of maintenance, other shops’ work, or parts you provided. If you think something we did isn’t right, contact us before having it repaired elsewhere so we have a chance to fix it.

Except for warranties written on your invoice, and to the extent the law allows, our services are provided without other express warranties. Nothing in these terms limits any rights you have under Texas consumer protection law that cannot be waived.

10. Things we are not responsible for

• Existing wear and problems we didn’t work on, including worn parts that fail later and conditions we pointed out that you chose not to repair.
• Delays caused by parts availability, weather, or events outside our control.

To the extent the law allows, we are not liable for indirect or consequential losses (such as lost wages, rental cars or lost time), and our total responsibility for any job is limited to the amount you paid for that job. This does not limit liability for our gross negligence or intentional misconduct, or anything else the law does not allow us to limit.

11. Using this website

• We work to keep prices, hours and other information on this website accurate, but mistakes can happen. If a price is wrong, we will tell you before doing the work.
• Don’t misuse the website: no false bookings, attempts to break in, or automated scraping.
• The website’s text, design and logo belong to Cuevas Motorsport. Photos are used under license.
• Links to other websites (like Google Maps or Stripe) are provided for convenience; their own terms apply.

12. Text messages

If you agree to receive texts, we will send messages about your appointments and invoices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Agreeing to texts is not required to buy any service. Details are in our Privacy Policy.

13. Disagreements

If you’re unhappy, please call us first. Most problems are solved with a conversation. If we can’t resolve it within 30 days, either of us may take the matter to court. These terms are governed by the laws of the State of Texas, and any case will be heard in the state courts of Liberty County, Texas (including small claims court), unless the law gives you the right to a different court.

14. Other terms

• If any part of these terms can’t be enforced, the rest still applies.
• We may update these terms. The version posted when you book or approve work is the one that applies to that job.

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